QUALITY CERTIFICATED

• The most important aspects of our quality policy are:
• To give prompt and effective attention to our customers, to maintain close cooperation with them, to provide technical advice and to fulfill all specifications when presenting our products to them.
• Listening to customers and meeting their needs.
• Compliance with market demands as a fundamental requirement in the manufacture of our products.
• Quick and effective management of customers' possible complaints, showing seriousness for their problems.
• Participation of all departments of the company in the analysis of existing problems, identification of corrective and preventive actions that allow us to constantly improve.
• Use of production equipment and flawlessly controlled inspections to prevent defects in our products.
• Quality control of raw materials and finished products through inspection and testing.
• Managing internal audits to ensure the quality system is maintained and identify opportunities for improvement.
• Our policy regarding quality is understood by all our staff and they are fully committed to implement all requirements of documented Quality Management System procedures.
• All staff recognize the importance of providing complete customer satisfaction by addressing customers' needs, including after-sales activities where appropriate.